Torie Chapmon My experience at this store was unprofessional, disrespectful, and unacceptable. Over the course of two days while shopping for a gas range, the staff repeatedly made negative and subliminal comments, continuously suggesting that I should go elsewhere. Let me also say neither of them spoke or greeted me walking in to the store. As a Black woman, the undertone of their remarks was offensive and dismissive, making the experience not only frustrating but also deeply insulting.When I addressed their behavior, instead of taking responsibility, they tried to blame me for “how I was hearing things.” To make matters worse, the female representative at the counter arrogantly continued with negative comments and even stated she would “respond to my review” once I posted it — showing zero accountability for her actions. The sales representative even stated that her apologies were not sincere and stating other insulting comments about me not buying the appliance the same day I came in. In which I felt the need to defend myself as the customer considering this was a very narcissistic encounter.This type of treatment is unacceptable. No customer should be shooed away, disrespected, or made to feel unwelcome while trying to make a purchase. If you value professionalism, respect, and fair treatment, I strongly urge you to shop elsewhere
