FAQs

Appliances 4 Less Concord, NC is a local, family-owned appliance store offering discounted open-box and scratch-and-dent appliances from trusted brands like LG, GE, Samsung, and Whirlpool. Every appliance is tested in-house before it goes to your home and includes a free 1-year warranty. We also offer delivery, installation, haul-away, 30-day holds, and financing options. Our goal is to make appliance shopping easy and hassle-free while providing friendly local customer service you can count on.

Scratch-and-dent appliances are open-box appliances that may have minor cosmetic imperfections such as small scratches or dents but are in like-new working condition. These appliances often come from major retailers like Lowe’s and Home Depot due to customer returns, delivery issues, wrong item deliveries, or cosmetic damage during transport. At Appliances 4 Less Concord, every appliance is inspected and tested before being offered for sale, giving customers the opportunity to save compared to retail pricing without sacrificing performance.

All appliances are open-box, scratch-and-dent, in like-new condition. We do not sell used or refurbished appliances. Our inventory includes 48-hour returns from major retailers such as Home Depot and Lowe’s, including items that were delivered incorrectly, returned due to wrong model, or damaged in transit. Every appliance is tested and verified before being sold.

Our prices are lower because we sell open-box, scratch-and-dent, and retail return appliances from major retailers such as Home Depot and Lowe’s. These include items with minor cosmetic imperfections or returns from delivery issues. Every appliance is tested, inspected, and verified to be in like-new working condition before being sold. All pricing is based on condition and value, allowing us to offer significant savings compared to traditional retail stores. Because of this upfront pricing model, all prices are final and we do not negotiate.

We carry major appliance brands including LG, GE, Samsung, Whirlpool, Maytag, Frigidaire, Amana, and KitchenAid.

We receive new inventory every month at Appliances 4 Less Concord. To stay updated on Truck Day and be the first to shop new arrivals, follow us on Facebook and Instagram @a4lconcordnc. Truck Day announcements are also posted on our website homepage using the red banner. Inventory changes quickly, and we often have more selection available in-store than what is shown online.

Truck Day happens regularly, and inventory changes quickly as appliances sell fast. To stay updated on new arrivals, follow us on Facebook and Instagram @a4lconcordnc or click the red banner on our website homepage.

Yes, reservations are available but must be made in-store before Truck Day. Requests cannot be made by phone and are only accepted in person. Once inventory is released on Truck Day, items are sold on a first-come, first-served basis. For updates on new arrivals, click the red banner on our website homepage or follow us on Facebook and Instagram @a4lconcordnc.

We make appliance shopping easy with flexible services to fit your needs: Delivery & Installation Fast local delivery within 40 miles. Same-day delivery available starting at $150 (based on availability). Installation available with required accessories sold in-store. Haul Away Old appliance removal starts at $50 per item when we deliver your replacement. Holds & Pickup Free 30-day holds on purchased items. Same-day pickup available. Customers must bring help for loading and straps for secure transport. Easy Shopping Discounted open-box and scratch-and-dent appliances tested for quality and ready for home use.

Yes, we offer financing through partnered providers. Most customers are approved, and applications can be completed in-store via QR code or by link sent to your phone.

Yes, every appliance includes a 1-year warranty.

Returns and exchanges are accepted within 48 hours of purchase. Delivery fees are non-refundable. A 5% processing fee and additional service fees will apply depending on services provided, including redelivery or installation. Customers are responsible for confirming measurements, fit, and compatibility before purchase. Fees associated with returns or exchanges can add up quickly.

We serve homeowners, renters, landlords, property managers, real estate investors, builders, contractors, and renovators looking for quality appliances at discounted prices.

Unlike big box retailers, Appliances 4 Less Concord is a local, family owned appliance store specializing in open-box and scratch-and-dent appliances. We focus on providing lower prices, tested inventory, and personalized customer service instead of mass retail pricing and limited discount opportunities.

No, we do not offer shipping or online purchases. All items must be purchased in-store. To find other Appliances 4 Less locations near you, visit https://a4l.com.

Our address is 349 Copperfield Blvd, STE F, Concord, NC 28025. We are located in the same shopping center as LongHorn Steakhouse. Store Hours: Monday–Saturday: 11:00 AM – 6:30 PM Sunday: 12:00 PM – 5:00 PM Holiday hours may vary. Please check our Google Business Profile for the most up-to-date hours.