Unreal, the only word that comes to mind when thinking about the amazing experience Sam provided us in our simple journey for a microwave. This store almost immediately became a hang out, our kids were able to walk around and not be fussed at for looking at appliances, we were able to talk to Sam about anything that came to mind with his products and services. Before we were able to get half way through the store we had decided to replace every appliance in our home! This came as a surprise to us and Sam, there absolutely NO PRESSURE to buy, we just looked, were in awe and shock at the prices , asked Sam a thousand questions witch were answered with out aggravation or haste as they were actually closing on out first visit. They stayed open for as long as we wouldve needed. 7 appliances later we statred the paper work, done in no time, set up a delivery date, crazy simple, and it was over, just like that. It was bitter sweet to have accomplished so much in such a small amount of time and major savings, but i already miss the comradery of Sam and his unbelievably incredible customer service in a day and age that customer service is almost non existent. My family thanks your family Sam, truly greatful for the experience of meeting you and all your help!